01
Unattended access
Reach an office PC, Mac or server when nobody is sitting at it. Install DeskZap Host once; the person who uses that desk does not need a DeskZap account.
Access
Remote access to your own computers
Connect to an office PC, Mac or server from anywhere, as if you were sitting in front of it.
From £5 per user / month, 7-day free trial — card required at signup, not charged until the trial ends.
01 / What it does
Three jobs Access is built for
Reach the machine, move files and print, then decide who on the team can do which of those things.
02
Files and printing
Move files both ways during a session, including folders. Print from the remote computer to a printer on your side, without emailing the document to yourself.
03
Teams and permissions
Invite technicians by email, group devices, and decide who can reach what. Business and Advanced add roles and device groups so a contractor only sees the machines they were scoped to.
02 / How it works
Three steps to a live desktop
- 01
Install and enrol
Put DeskZap Host on the computer and enrol it in your workspace.
- 02
Pick the device
Open the console and choose the machine you need.
- 03
Connect
Start a session from DeskZap Connect or a browser.
A longer walkthrough sits in the five-minute remote desktop guide.
03 / Comparison
Access beside Splashtop, TeamViewer and AnyDesk
Each competitor price is the figure on that vendor's public pricing page on 20 October 2026.
| Criterion | DeskZap Access | Splashtop | TeamViewer | AnyDesk |
|---|---|---|---|---|
| Published price | From £5 per user / month, monthly or annual, in GBP. | From $6 per user / month, billed annually (USD).Checked 20 October 2026 | £35.90 / month excl. VAT (Business).Checked 20 October 2026 | From €28.90 / month, billed annually (Solo list price).Checked 20 October 2026 |
| Free trial | 7 days, on a live workspace. | Yes — free trial on the public pricing page. | Yes — trial offered on the public pricing pages. | Yes — business trial on the public pricing page. |
| Self-hosting | Yes, on Advanced: the control plane on infrastructure you run. | On-Prem is a separate product, not Remote Access Solo or Pro. | Not on Business. Tensor is an enterprise quote. | On-Premises on Ultimate, which is quote-only. |
| UK data residency | Self-host on Advanced so the activity log sits on infrastructure you run in the UK. | US vendor cloud. On-Prem is a separate product. | German vendor cloud. No self-host on Business. | On-Premises on Ultimate only. |
| Zero-install client sessions | Yes. A 9-digit Quick Support code, or a browser session. | Session codes sit on SOS, a separate product from Remote Access. | QuickSupport module. | Portable client and interactive access. |
Longer write-ups: the TeamViewer alternative guide, the four-tool remote access comparison, and the full feature list.
04 / Security and residency
Encrypted in transit, and answerable in the log
Encryption, the activity log, and where metadata lives. These are the defaults on every Access plan.
Encryption in transit
Every session uses a per-session AES-256 key. The relay forwards bytes and cannot decrypt the screen, so DeskZap cannot see what is on the remote machine.
Where data is stored
Screen contents are not written by the relay. Account, device and audit metadata live in the control plane. On Advanced you can run that plane on infrastructure you operate.
Self-host on Advanced
The Advanced plan can self-host the control plane on a VPS you run, so the activity log sits on infrastructure you choose — including in the UK.
What the activity log records
Who connected, to which machine, when, and under which policy. Policy changes and admin actions are recorded too.
05 / Pricing
Three Access plans, priced in GBP
Starter £5, Business £7, Advanced £10 per user a month. Annual is £50, £70 and £100. One named user, billed in GBP.
Starter
£5/ user / month
£50 billed annually · 7-day trial
Great for personal use and accessing your own computers from anywhere.
- Up to 2 managed computers per user
- File transfer and clipboard sync
- Remote print and audio
- Session logging
Most popular
Business
£7/ user / month
£70 billed annually · 7-day trial
Ideal for teams that need shared access, collaboration and management features.
- Up to 10 managed computers per user
- Multi-monitor support, remote wake & reboot
- Multi-user management, granular permissions
- Device tagging & grouping
- Share my desktop, chat & remote script execution
Advanced
£10/ user / month
£100 billed annually · 7-day trial
For demanding users who need high performance, advanced features and full control.
- Everything in Business
- No concurrent session limit
- Self-hosted control plane
- DeskZap Intelligence: AI Session Insights & Analytics
- CoPilot AI assistant available as an add-on
The same prices and inclusion sit on the pricing page. Monthly billing is available at a premium over the annual rate.
06 / Proof
A number from the product, not a quote
Typical first session
5 min
About five minutes from a new workspace to a live desktop: install Host, enrol the machine, connect. Measured on a clean install, not a customer testimonial.
07 / FAQ
Access questions, answered
01How long is the free trial?Show
Seven days, on a live workspace with Starter features. You can cancel before the trial ends if Access is not right for you.
02Which platforms can I use?Show
You can enrol a Windows, macOS or Linux computer. Connect from DeskZap Connect, or from a modern browser with no operator install.
03Does unattended access need someone at the PC?Show
No. Install DeskZap Host once on a machine you are allowed to keep. You connect whenever that machine is on and enrolled. The person at the desk does not need a DeskZap account.
04Can I self-host DeskZap?Show
Yes, on Advanced. The control plane — account, device and audit metadata — can run on infrastructure you operate, including in the UK.
05Where is my data stored?Show
The live screen is AES-256 encrypted in transit and the relay cannot decrypt it. The activity log (who connected, which machine, when, under which policy) is held by the control plane. Advanced can self-host that plane.
06What happens if a device is offline?Show
You cannot open a session until the machine is reachable. A sleeping enrolled machine can be woken from Business and Advanced. A machine that is powered off or off the network has to come back first.
08 / Start
Enrol a machine you already use, and open it from somewhere else.
Need to reach someone else's machine? DeskZap Support.