How quickly can my team be up and running with Deskzap?

Most teams have their first remote session running within 5 minutes. Sign up for a workspace, install Deskzap Connect on the operator devices you will connect from, and Deskzap Host on the target machines. Log in, click Connect, and you are working remotely with no firewall rules, no VPN, no infrastructure tickets.

Do my end-users need an account for me to support them?

No. For ad-hoc help, your end-user shares a one-time 9-digit Quick Support Code, valid for 5 minutes, no signup required. For ongoing managed support, pre-install Deskzap Host once on the client machine for permanent unattended access. Only your support agents need a Deskzap login.

Which operating systems does Deskzap support?

Windows 10/11, macOS 12+ and all major Linux distributions including Ubuntu, Debian, Fedora and Arch are supported as both Host and Connect clients. Multi-monitor, high-DPI 4K displays and Apple Silicon are all native. Mobile Connect apps are also available for iPad, iPhone and Android.

How secure is Deskzap for business and regulated industries?

Every session is AES-256 end-to-end encrypted with perfect forward secrecy. You get signed installers, granular per-user permissions, IP allow-listing, optional two-factor authentication, mandatory session recording for audit, and a tamper-proof activity log. Suitable for GDPR, HIPAA and SOC 2 environments.

Can I self-host Deskzap instead of using the cloud?

Yes. The Advanced tier includes a self-hostable control plane that deploys on a single VPS and scales horizontally. You keep complete control of session metadata, recordings and user data with no third-party vendor lock-in.

How is Deskzap different from TeamViewer or AnyDesk?

Deskzap offers predictable per-user pricing from £5/month with no per-device or commercial-use detection. You get true unattended support without end-user accounts, USB redirection and Wacom Bridge included rather than as paid add-ons, and a self-host option that TeamViewer and AnyDesk do not offer.

What happens after the 7-day free trial?

Your workspace stays live and your data is preserved. You will be invited to choose a plan (Starter, Business or Advanced) but will not be auto-charged as no credit card is required to start. If you do not pick a plan, your account moves to read-only after the grace period.

Can I switch between monthly and yearly billing later?

Yes, at any time. Upgrade from monthly to yearly to save 17% and we will prorate the unused portion of your current month. Adding or removing seats is also prorated automatically.

DeskZap

Field notes

Remote desktop thinking for teams that actually ship work.

A modern publishing home for DeskZap articles on remote access, IT support, security and the operational details that help teams work from anywhere.

On this page

of 3

Showing 5 articles from the DeskZap archive.

Page 2 of 3

DeskZap blog

5 of 13 published posts

Isometric 3D illustration of remote PC access without a VPN — home office desk with dual monitors connected by direct blue network lines to a remote machine on a dark technical grid, no VPN tunnel required

Remote work

4 Jul 2026 / 5 min read

Remote PC access without VPN

How UK teams can set up secure remote PC access without a VPN — covering remote desktop software, quick support codes, unattended hosts and the practical differences between VPN, RDP and purpose-built remote access tools.

remote-accessvpnrdpsmall-business

remote PC access without VPN

Isometric 3D illustration of a remote access security checklist for a small business — a clipboard with checked items, a small office desk with a laptop and monitor, and a blue security shield floating above on a dark technical grid

Remote work

25 Jun 2026 / 5 min read

Remote access checklist

A practical remote access checklist for small UK businesses choosing remote desktop software, VPN alternatives and secure home-working controls.

remote-accesssmall-businesssecurity

remote access checklist

IT consultant workstation showing multiple remote desktop support sessions across monitors

IT support

25 Jun 2026 / 11 min read

Remote IT support

A field guide for IT consultants and small MSPs delivering secure remote support with quick codes, unattended hosts and audit-ready access controls.

it-supportunattended-accessremote-access

remote IT support

Isometric 3D illustration of a GDPR compliant remote desktop policy — a UK-themed policy document with a padlock and shield connected by blue network lines to a small remote workstation on a dark technical grid

Security

25 Jun 2026 / 12 min read

Remote desktop policy

A GDPR-conscious remote desktop policy outline for UK teams covering access approval, MFA, logs, recordings, data protection and review cycles.

gdprsecuritypolicyremote-access

remote desktop policy

Isometric 3D illustration of a quick remote support session without a customer account — a customer laptop connected to a support agent's multi-monitor workstation via a one-time 9-digit support code, on a dark technical grid with blue connection lines

IT support

18 Jun 2026 / 9 min read

Remote support without accounts

How support teams and customer service desks can use attended remote support links or codes to help users faster without making every customer create a remote access account.

quick-supportcustomer-serviceit-supportremote-access

remote support without account