01
Patch state you cannot see
A machine is current, behind, or unknown. You find out which when a user complains, or when you connect and look. There is no list in between.
Endpoint
Endpoint management for the machines you look after
See which machines are behind on patches, what is on them, and run one action across a group without opening a session on each.
01 / The problem
The fleet is invisible between sessions
Support reaches one machine when someone asks. Between those sessions, three facts are missing.
02
Devices you cannot inventory
Operating system, installed software and which group a machine belongs to live in a spreadsheet or in the last session. A new technician cannot answer what is on the estate without opening machines one by one.
03
Actions, one machine at a time
A reboot or a check you already know still means a session per computer. Ten machines is ten sittings. A group should take one action.
02 / What it does
Three jobs, in the console you already use
Patch visibility, inventory and group actions. The drawings on the cards are diagrams made for this page.
Patch visibility
A read of the fleet: which machines are current, which are behind, and which have not reported. You see it before you open a session.
- PC-04Current
- PC-11Behind
- LT-02Not reported
Diagram of the job
Inventory
What the machine is. Operating system, installed software, and the group it belongs to, taken from machines already enrolled for Access or Support. Not a second agent.
- Operating systemWindows 11
- Installed software12 titles
- GroupAccounts
Diagram of the job
Background actions across a device group
One action, sent to a group, without a remote desktop session on each machine. A result per machine.
One action
PC-04PC-11LT-02
No session opened on each machine.
Diagram of the job
04 / Who it is for
Who Endpoint is for
MSPs
You look after machines that belong to clients. The useful question is which of those machines are behind, and whether one action can cover a client group. Endpoint is built for that. It does not replace the remote support seat.
MSP solutionsInternal IT
You look after the computers in one organisation: the office, the people at home, the machine in the cupboard. You need the same three things, on one estate. Endpoint is for that job too.
05 / Availability
Endpoint is available now, from £29 a month, sold with DeskZap Support.
Endpoint is sold with DeskZap Support. How Support is sold is on the pricing page.
06 / Comparison
What the public offers say
Minimum spend, a free tier, whether patching is included, and UK data residency. Every competitor figure was read from that vendor's own page on 21 October 2026. Amounts are US dollars, as published. Where a page does not print a number, the cell says quote only.
| Question | DeskZap Endpoint | Action1 | NinjaOne | Splashtop AEM |
|---|---|---|---|---|
| Minimum spend | From £29 a month (£290 a year), sold with Support. | $0 for the first 200 endpoints. Above that, quote only. | Quote only. Published band: $3.75 per endpoint a month at 50 or fewer, down to $1.50 at 10,000. | $1,188 a year for up to 100 endpoints. |
| Free tier | No. | Yes. First 200 endpoints, no feature limits, no expiry. | No. A 14-day trial is not a free tier. | No. A trial is not a free tier. |
| Patching included | Patch visibility: current, behind or not reported, per machine. | Yes. Patch management is the product, including on the free tier. | Yes. Patching is part of the platform, not a separate line on the public price form. | Yes. OS and third-party patching are in AEM. Antivirus and EDR are add-ons. |
| UK data residency | Same DeskZap control plane as Access and Support. Advanced can self-host it. | Yes. A UK region, at no extra cost, alongside North America, Europe and Australia. | No UK region on the published list. US, Canada, Germany and Australia. | No UK region published. US, Germany or Australia. |
Sources, 21 October 2026
- Action1 pricing. First 200 endpoints free forever, no feature limits. Above 200, a quote. A banner on the same page, 21 October 2026, offers double that allowance until the end of October 2026.
- Action1 UK region. UK data centre announced 22 September 2026, at no extra cost. Region list also in Action1's migrating-between-regions documentation.
- NinjaOne pricing. Published band only, commercial non-FedRAMP: from $1.50 USD a month at 10,000 endpoints to $3.75 USD at 50 or fewer. The page says full pricing is a quote and varies by region and products purchased. 14-day trial. No free tier.
- NinjaOne regions. AWS locations listed as USA, Canada, Germany and Australia. No United Kingdom region on that list.
- Splashtop AEM pricing. Annual table: $1,188 for up to 100 endpoints, then $0.99, $0.89, $0.79 and $0.69 per endpoint a month at the published bands. Monthly billing is offered on the page; the table above is the annual price. OS and third-party patching are included. Antivirus, EDR and MDR are add-ons.
- Splashtop regions. Subprocessors page updated 22 September 2026: AWS in the USA, Germany and Australia. Splashtop's service-region article places the EU database in Germany. No UK region.
07 / Questions
Endpoint questions
Five questions about timing, price, platforms, and the machines you already have enrolled.
01Is Endpoint available now?Show
Yes. Endpoint is live: patch visibility, an inventory and background actions across a device group, in the same console as Access and Support.
02What does Endpoint cost?Show
Endpoint is from £29 a month for up to 25 endpoints, or £290 a year, two months free. Sold with DeskZap Support. How Support is sold is on the pricing page.
03Which platforms does it cover?Show
The machines DeskZap already reaches: Windows, macOS and Linux. Endpoint is not phone management.
04Does it replace our RMM?Show
No. Endpoint is patch visibility, an inventory, and background actions across a device group. It does not do ticketing, antivirus, or the rest of a full RMM. If you need that today, keep the tool that does it.
05What happens to devices already enrolled?Show
Nothing changes. A machine enrolled for Access or Support stays enrolled. Endpoint uses that same list, not a second enrolment and not a second agent.
08 / Talk to us
Talk to us about Endpoint
Tell us about the fleet you already look after, and we will take you through Endpoint on it.